Hotel front office management 
Bardi, James A. 
 - Fifth edition. 
 -  John Wiley & Sons, Inc.  2011 
 - xv, 482 pages 
978-9-81253354-8
Hotel management.
647.94068 B246 2011
                        978-9-81253354-8
Hotel management.
647.94068 B246 2011