Normal view MARC view ISBD view

Quality & performance excellence: : management, organization, and strategy/ Evans, James R. - 5th edition. - Cengage Learning, 2009 - x, 502 p.



ISBN: 978-9-81427252-0

Subjects--Topical Terms:
Total quality management.

Dewey Class. No.: GS 658.562 Ev1q 2009