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Arenas, Chester Dave G.

Quality service management in tourism and hospitality / Chester Dave G. Arenas - 3rd Edition - 84 pages ; 22 cm

Includes bibliographical references.



ISBN: 978-621-478-089-1

Subjects--Topical Terms:
Hospitality industry--Management
Tourism--Management
Quality assurance

Dewey Class. No.: F 647.94068 A6812 2024