Customer service : skills for success (Record no. 11418)

000 -LEADER
fixed length control field 00465nam a2200181Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 250428s9999 xx 000 0 und d
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 L9338 2015
245 #0 - TITLE STATEMENT
Title Customer service : skills for success
Statement of responsibility, etc. Lucas, Robert W.
250 ## - EDITION STATEMENT
Edition statement Sixth edition.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. McGraw-Education.
Date of publication, distribution, etc. 2015
300 ## - PHYSICAL DESCRIPTION
Extent xxv, 436 pages
526 ## - STUDY PROGRAM INFORMATION NOTE
Classification 600 Technology (App Sciences)
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer service.
942 ## - ADDED ENTRY ELEMENTS
Source of classification or shelving scheme
Item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Permanent Location Current Location Shelving location Date acquired Fund Source Property Number Total Checkouts Full call number Barcode Date last seen Copy number Cost, replacement price Price effective from Item type
        Main-Circulation Sibalom Sibalom MCIR 2025-04-29 Main-General Income 2015-12-227I-3739   658.812 L9338 2015 UAMAIN 11224 2025-04-29 c. 1 3990.00 2025-04-29 Book