Service Design for Business : A Practical Guide to Optimizing the Customer Experience (Record no. 3523)

000 -LEADER
fixed length control field 00489nam a2200181Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 250428s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-1-11898892-3
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8 R235 2016
245 #0 - TITLE STATEMENT
Title Service Design for Business : A Practical Guide to Optimizing the Customer Experience
Statement of responsibility, etc. Reason, Ben.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. John Wiley Sons, Inc.,
Date of publication, distribution, etc. 2016
300 ## - PHYSICAL DESCRIPTION
Extent 206 pages.
526 ## - STUDY PROGRAM INFORMATION NOTE
Classification E-books
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element customer relations.
942 ## - ADDED ENTRY ELEMENTS
Source of classification or shelving scheme
Item type eBook
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Permanent Location Current Location Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Item type
        Regular Sibalom Sibalom MEB 2022-11-09   658.8 R235 2016 EBOOK 00260 2025-04-29 2025-04-29 eBook