Operations management 
Russel, Roberta S. 
 - Third edition. 
 -  Prentice Hall Inc.  2000 
 - xxiv, 868 pages. 
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<br/><br/><label>ISBN: </label>0-13-013935-1 
<br/><br/><label>Dewey Class. No.: </label>658.5 R91o 2000