Telephone courtesy and customer service : be your company's lifeline to customers/ 
Finch, Llyod C. 
 - 4th edition. 
 -  Axzo Press,  2009 
 - ii, 114 p. 
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<br/><br/><label>ISBN: </label>978-1-42601854-1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.
<br/><br/><label>Dewey Class. No.: </label>658.812 F495 2009