Business and professional communication : keys for workplace excellence 
Quintanilla, Kelly M. 
 -  California : SAGE,  2011 
 - xxi, 353 p. 
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<br/><br/><label>ISBN: </label>978-1-41296472-2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.
<br/><br/><label>Dewey Class. No.: </label>658.45 Q78 2011