Effective communication in business 
Kuiper, Shirley 
 - Tenth edition 
 -  InternationalThomson Publishing  1996 
 - 705 pages 
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<br/><br/><label>ISBN: </label>0-538-70545-0 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication
<br/><br/><label>Dewey Class. No.: </label>651.7 K95e 1996