Total quality management 
Evans, James. 
 - Ninth edition. 
 -  Cengage Learning Asia Pte Ltd.,  2016 
 - xxi, 757 pages 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>Dewey Class. No.: </label>GS 658.4013 E92 2016