Customer communication in marketing 2002-2003/ 
Cheeseman, Alison. 
 -  Butterworth Heinemann,  2002 
 - xi, 233 p. 
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<br/><br/><label>ISBN: </label>0-7506-5700-6 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communications -- Marketing.
<br/><br/><label>Dewey Class. No.: </label>GS 658.8 C41c 2002