Managing, controlling, and improving quality 
Montgomery, Douglas C. 
 -  John Wiley & Sons, Wiley, Inc,  2011 
 - xii, 501 p. 
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<br/><br/><label>ISBN: </label>978-0-471-69791-6 (cloth : alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Educational change.
<br/><br/><label>Dewey Class. No.: </label>371.207 M787 2011