Using conversation analysis : for business and management students 
Greatbatch, David. 
 -  SAGE Publications,  2018 
 - xvi, 106 p. 
<br/><br/>
<br/><br/><label>ISBN: </label>978-1-47394826-6 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conversation analysis.
<br/><br/><label>Dewey Class. No.: </label>302.346 G78695 2018