Service America! : doing business in the new economy 
Albrecht, Karl,. 
 -  Dow Jones-Irwin,  1985 
 - ix, 203 p. 
<br/><br/>
<br/><br/><label>ISBN: </label>0-87094-659-5 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries -- United States -- Management.
<br/><br/><label>Dewey Class. No.: </label>338.761 Al1 1985