Understanding one another : communicating interpersonally 
Mader, Thomas F. 
 -  Wm. C. Brown Publishers.  1990 
 - xvi, 390 pages. 
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<br/><br/><label>ISBN: </label>0-697-06779-3 
<br/><br/><label>Dewey Class. No.: </label>158.2 M26u 1990