Public Services Delivery 
Edited by edited by Anwar Shah. 
 -  The World Bank,  2005 
 - 262 pages. 
<br/><br/>
<br/><br/><label>ISBN: </label>0-8213-6140-6 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Government productivity -- evaluation.
<br/><br/><label>Dewey Class. No.: </label>361.6 P9601 2005