Evans, James R.  <br/><br/>
Quality and performance excellence :   Management, organization, and strategy / 
James R. Evans.  
 - Philippine edition. 
 -  Thomson/South-Western. 
 - xv, 479 pages :  ill. ;   23 cm.  
<br/><br/> Includes bibliographical references and index.  
<br/><br/>
<br/><br/><label>ISBN: </label>9814624446 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Total quality management (TQM).
<br/><br/><label>Index Terms--Genre/Form: </label><br/> 
<br/><br/><label>Dewey Class. No.: </label>658.562 E9242 2014