TY - BOOK AU - Kim,W.Chan TI - Exploring quality management and best practices / SN - 978-1-962439-27-5 U1 - 658.562 K491 2024 PY - 2024/// CY - Tallahassee : PB - Knowledge Science Press, KW - Quality management KW - Total quality management N1 - Includes bibliographical references ; 600-699 ER -