02358 a2200349 4500 20260623131259.0 9781032989006 hbk 9781032988993 pbk 9781003601265 ebk G155.A1 K595 2026 910.68 K761 2026 23/eng/20250612 Koc, Erdogan author aut http://id.loc.gov/vocabulary/relators/aut http://id.loc.gov/authorities/names/n2017055250 http://id.loc.gov/rwo/agents/n2017055250 Cross-cultural aspects of tourism and hospitality : a services marketing and management perspective / Erdogan Koc. Second edition. London ; New York : Routledge Taylor & Francis Group, 2026. xvii, 397 pages ; 25 cm Includes bibliographical references and index. "Cross-Cultural Aspects of Tourism and Hospitality offers a comprehensive guide to the in-fluence of culture on customers as well as service providers, affecting both the demand and the supply sides of the industry - services marketing and consumer behaviour, management, organisational behaviour, and human resource management. This will be essential reading for all students, lecturers, researchers and practitioners and future managers in the fields of Tourism and Hospitality"-- Provided by publisher. 900-999 Tourism http://id.loc.gov/authorities/subjects/sh85136255 Tourism Marketing http://id.loc.gov/authorities/subjects/sh2008112936 Tourism Management http://id.loc.gov/authorities/subjects/sh2008112935 Hospitality industry Customer services Hospitality industry Marketing http://id.loc.gov/authorities/subjects/sh2008121885 Hospitality industry Management http://id.loc.gov/authorities/subjects/sh2008105788 http://id.loc.gov/resources/instances/24242704 http://id.loc.gov/ontologies/bibframe/instanceOf http://id.loc.gov/resources/works/24242704 DLC bibframe2marc v3.1-dev 20260330 DLC https://github.com/lcnetdev/bibframe2marc/tree/v3.1-dev 7 cbc orignew 1 ecip 20 y-gencatlg ddc B 41377 41377 0 0 ddc 0 0 CL CL 2026-06-22 Income POT 0 910.68 K761 2026 CALUYA 5565 2026-06-22 2026-06-22 B