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Customer service : skills for success Lucas, Robert W.

Edition: Sixth edition.Publisher: McGraw-Education. ; 2015Availability: Items available for loan: Sibalom [Call number: 658.812 L9338 2015] (1).

Relationship marketing : successful strategies for the age of the customer McKenna, Regis.

Publisher: Addison-Wesley Publishing Company. ; 1991Availability: Items available for loan: Sibalom [Call number: 658.812 M261r 1991] (1).

Customer service : skills for success Lucas, Robert W.

Edition: Sixth edition.Publisher: McGraw-Education. ; 2015Availability: Items available for loan: Sibalom [Call number: 658.812 L9338 2015] (1).