| 000 | 00413nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 250428s9999 xx 000 0 und d | ||
| 020 | _a0-7506-0668-1 | ||
| 082 | _a658.8 Sm5m 1994 | ||
| 245 | 0 | _aMeeting customer needs | |
| 245 | 0 | _cSmith, Ian. | |
| 260 | _bButterworth-Heinemann. | ||
| 260 | _c1994 | ||
| 300 | _axiv, 185 pages. | ||
| 526 | _a600 Technology (App Sciences) | ||
| 942 | _2DDC | ||
| 942 | _cB | ||
| 999 |
_c11723 _d11723 |
||