| 000 | 00416nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 250428s9999 xx 000 0 und d | ||
| 020 | _a978-9-35115103-6 | ||
| 082 | _a658.8 C9877 2014 | ||
| 245 | 0 | _aCustomer services management. | |
| 260 | _b3G Elearing, | ||
| 260 | _c2014 | ||
| 300 | _avi, 237 p. | ||
| 526 | _a600 Technology (App Sciences) | ||
| 650 | _aCustomer services. | ||
| 942 | _2DDC | ||
| 942 | _cB | ||
| 999 |
_c11726 _d11726 |
||