| 000 | 00519nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 250428s9999 xx 000 0 und d | ||
| 020 | _a0-201-62240-8 | ||
| 082 | _a658.812 M261r 1991 | ||
| 245 | 0 | _aRelationship marketing : successful strategies for the age of the customer | |
| 245 | 0 | _cMcKenna, Regis. | |
| 260 | _bAddison-Wesley Publishing Company. | ||
| 260 | _c1991 | ||
| 300 | _axiii, 241 pages. | ||
| 526 | _a600 Technology (App Sciences) | ||
| 650 | _aCustomer service. | ||
| 942 | _2DDC | ||
| 942 | _cB | ||
| 999 |
_c11804 _d11804 |
||