000 00505nam a2200181Ia 4500
008 250428s9999 xx 000 0 und d
020 _a0-7506-5244-6
082 _a658.3 L33e 2001
245 0 _aEmpowerment: HR strategies fro service excellence
245 0 _cLashley, Conrad.
260 _bButterworth Heinemann.
260 _c2001
300 _axvii, 300 pages
526 _a600 Technology (App Sciences)
650 _aService industries -- Personnel management.
942 _2DDC
942 _cB
999 _c11903
_d11903