| 000 | 00521nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 250428s9999 xx 000 0 und d | ||
| 020 | _a978-1-47425012-2 | ||
| 082 | _a658.4063 D4576 2017 | ||
| 245 | 0 | _aDesigning for service : key issues and new directions | |
| 245 | 0 | _cedited by Daniela Sangiorgi and Alison Prendiville. | |
| 260 | _bBloomsbury Academic, | ||
| 260 | _c2017 | ||
| 300 | _axxii, 258 p. | ||
| 526 | _a600 Technology (App Sciences) | ||
| 650 | _aCustomer services. | ||
| 942 | _2DDC | ||
| 942 | _cB | ||
| 999 |
_c12107 _d12107 |
||