000 00475nam a2200169Ia 4500
008 250428s9999 xx 000 0 und d
082 _a647.94068 F699 2012
245 0 _aTotal quality management for hospitality and tourism
245 0 _cFord, Robert C.
260 _bCengage Learning Asia Pte Ltd.
260 _c2012
300 _a522 pages
526 _a600 Technology (App Sciences)
650 _aHospitality industry -- Management.
942 _2DDC
942 _cB
999 _c15907
_d15907