| 000 | 00492nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 250428s9999 xx 000 0 und d | ||
| 082 | _a658.4012 C96 2003 | ||
| 245 | 0 | _aCustomer relationship management : perspectives from the marketplace | |
| 245 | 0 | _cKnox, Simon...[et.al}. | |
| 260 | _bButterworth/Heinemann. | ||
| 260 | _c2003 | ||
| 300 | _axvi, 302 pages | ||
| 526 | _a600 Technology (App Sciences) | ||
| 650 | _aStrategies planning -- management. | ||
| 942 | _2DDC | ||
| 942 | _cB | ||
| 999 |
_c16017 _d16017 |
||