000 00508nam a2200181Ia 4500
008 250428s9999 xx 000 0 und d
020 _a978-0-324-38132-0
082 _aGS 658.562 Ev1q 2008
245 0 _aQuality and performance excellence : Management, organization, and strategy
245 0 _cEvans, James R.
250 _aFifth edition.
260 _bThomson/South-Western.
260 _c2008
300 _ax, 502 pages.
526 _a600 Technology (App Sciences)
942 _2DDC
942 _cB
999 _c19282
_d19282