000 00402nam a2200157Ia 4500
008 250428s9999 xx 000 0 und d
082 _aGS 658.4013 B22e 1992
245 4 _aThe essence of total quality management
245 0 _cBank, John.
250 _asecond edition.
260 _bPearson Education.
260 _c1992
526 _a600 Technology (App Sciences)
942 _2DDC
942 _cB
999 _c19416
_d19416