000 00520nam a2200193Ia 4500
008 250428s9999 xx 000 0 und d
020 _a978-1-26008352-1
082 _a338.47 Z48 2018
245 0 _aServices marketing : integrating customer focus across the firm
245 0 _cZeithami, Valerie A.
250 _a7th ed.
260 _bMcGraw-Hill Education,
260 _c2018
300 _axxviii, 514 p.
526 _a300 Social Sciences
650 _aMarketing -- Management.
942 _2DDC
942 _cB
999 _c29427
_d29427