000 00467nam a2200169Ia 4500
008 250428s9999 xx 000 0 und d
082 _a174.4 C752 2009
245 0 _aTelephone skills that satisfy customers: unleash the full potential of the telephone
245 0 _cConlow, Rick.
260 _bAxzo Press,
260 _c2009
300 _aii, 108 pages
526 _a100 Main-Philosophy & Psy
650 _aTelephone etiquette.
942 _2DDC
942 _cB
999 _c36587
_d36587