| 000 | 01402cam a2200409 i 4500 | ||
|---|---|---|---|
| 001 | 18724646 | ||
| 003 | |||
| 005 | 20260128095745.0 | ||
| 008 | 150731t20172017maua b 001 0 eng d | ||
| 010 | _a 2015948212 | ||
| 020 | _a978-0-357-71830-8 | ||
| 020 | _a0357718305 | ||
| 040 |
_aYDXCP _beng _cYDXCP _erda _dBTCTA _dOCLCQ _dJHE _dOCLCF _dYDX _dCHVBK _dOCLCO _dOCLCA _dDLC |
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| 041 | _aeng | ||
| 042 | _alccopycat | ||
| 050 | 0 | 0 |
_aHD9980.5 _b.H644 2024 |
| 082 | 0 | 4 |
_a658.8 B3298 2024 _223 |
| 100 | 1 |
_aHoffman, K. Douglas., _eauthor. |
|
| 245 | 1 | 0 |
_aServices marketing : _bconcepts, strategies, & cases / _cK. Douglas Hoffman and John E. G. Bateson. |
| 250 | _aSixth edition. | ||
| 264 | 1 |
_aBoston, MA : _bCengage Learning, _cc2024. |
|
| 300 |
_axv, 352 pages : _billustrations ; _c26 cm |
||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_aunmediated _bn _2rdamedia |
||
| 338 |
_avolume _bnc _2rdacarrier |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 526 | _a500-599 | ||
| 650 | 0 |
_aService industries _xMarketing. |
|
| 650 | 7 |
_aService industries _xMarketing. _2fast _0(OCoLC)fst01113447 |
|
| 650 | 7 |
_aDienstleistung _2gnd |
|
| 650 | 7 |
_aMarketing _2gnd |
|
| 700 | 1 |
_aBateson, John E. G., _eauthor. |
|
| 906 |
_a7 _bcbc _ccopycat _d3 _encip _f20 _gy-gencatlg |
||
| 942 |
_2ddc _cB |
||
| 999 |
_c40542 _d40542 |
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