000			01741cam a22003978i 4500
001			22355992
003
005			20260129103759.0
008			211220s2022 iau 000 0 eng
010			_a 2021057479
020			_a978-1-265-07553-8
020			_a1265075530
035			_a22355992
040			_aDLC _beng _erda _cDLC
041			_aeng
042			_apcc
050	0	0	_aHD9980.5 _b.F549 2023
082	0	0	_a658 B729 2023 _223/eng/20211220
100	1		_aBordoloi, Sanjeev, _eauthor.
245	1	0	_aService management : _boperations, strategy, information technology / _cSanjeev Bordoloi, James A. Fitzsimmons,Mona J. Fitzsimmon.
250			_aTenth edition.
264		1	_aNew York, NY : _bMcGraw Hill Education, _cc2023.
300			_axix, 524 pages : _billustrations ; _c28 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
500			_aIncludes index.
520			_a"Services touch the lives of every person in this country every day: food services, communication services, and emergency services, to name only a few. Our welfare and the welfare of our economy now are based on services. The activities of manufacturing and agriculture always will be necessary, but we can eat only so much food and we can use only so many goods. Services, however, are largely experiential, and we always will have a limitless appetite for them"-- _cProvided by publisher.
526			_a600-699
650		0	_aService industries _xManagement.
700	1		_aFitzsimmons, James A., _eauthor.
700	1		_aFitzsimmons, Mona J., _eauthor.
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _cB
999			_c40547 _d40547