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_223/eng/20250612
100 1 _aKoc, Erdogan
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245 1 0 _aCross-cultural aspects of tourism and hospitality :
_ba services marketing and management perspective /
_cErdogan Koc.
250 _aSecond edition.
264 1 _aLondon ;
_aNew York :
_bRoutledge Taylor & Francis Group,
_c2026.
300 _axvii, 397 pages ;
_c25 cm
504 _aIncludes bibliographical references and index.
520 _a"Cross-Cultural Aspects of Tourism and Hospitality offers a comprehensive guide to the in-fluence of culture on customers as well as service providers, affecting both the demand and the supply sides of the industry - services marketing and consumer behaviour, management, organisational behaviour, and human resource management. This will be essential reading for all students, lecturers, researchers and practitioners and future managers in the fields of Tourism and Hospitality"-- Provided by publisher.
526 _a900-999
650 0 _aTourism
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650 0 _aTourism
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650 0 _aTourism
_xManagement
_0http://id.loc.gov/authorities/subjects/sh2008112935
650 0 _aHospitality industry
_xCustomer services
650 0 _aHospitality industry
_xMarketing
_0http://id.loc.gov/authorities/subjects/sh2008121885
650 0 _aHospitality industry
_xManagement
_0http://id.loc.gov/authorities/subjects/sh2008105788
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