000 00648 a2200205 4500
005 20260625095055.0
020 _a978-621-478-089-1
082 _aF 647.94068 A6812 2024
100 1 _aArenas, Chester Dave G.
245 _aQuality service management in tourism and hospitality /
_cChester Dave G. Arenas
250 _a3rd Edition
264 1 _aSta Cruz, Manila :
_bEdric Publishing House,
_c2024
300 _a84 pages ;
_c22 cm
504 _aIncludes bibliographical references.
526 _a600-699
_aF
650 _aHospitality industry
_xManagement
650 _aTourism
_xManagement
650 _aQuality assurance
942 _2ddc
_cB
999 _c41403
_d41403