| 000 -LEADER |
| fixed length control field |
01402cam a2200409 i 4500 |
| 001 - CONTROL NUMBER |
| control field |
18724646 |
| 003 - CONTROL NUMBER IDENTIFIER |
| control field |
|
| 005 - DATE AND TIME OF LATEST TRANSACTION |
| control field |
20260128095745.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
150731t20172017maua b 001 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
| LC control number |
2015948212 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
978-0-357-71830-8 |
|
| International Standard Book Number |
0357718305 |
| 040 ## - CATALOGING SOURCE |
| Original cataloging agency |
YDXCP |
| Language of cataloging |
eng |
| Transcribing agency |
YDXCP |
| Description conventions |
rda |
| Modifying agency |
BTCTA |
| -- |
OCLCQ |
| -- |
JHE |
| -- |
OCLCF |
| -- |
YDX |
| -- |
CHVBK |
| -- |
OCLCO |
| -- |
OCLCA |
| -- |
DLC |
| 041 ## - LANGUAGE CODE |
| Language code of text/sound track or separate title |
eng |
| 042 ## - AUTHENTICATION CODE |
| Authentication code |
lccopycat |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
| Classification number |
HD9980.5 |
| Item number |
.H644 2024 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
| Classification number |
658.8 B3298 2024 |
| Edition number |
23 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Hoffman, K. Douglas., |
| Relator term |
author. |
| 245 10 - TITLE STATEMENT |
| Title |
Services marketing : |
| Remainder of title |
concepts, strategies, & cases / |
| Statement of responsibility, etc. |
K. Douglas Hoffman and John E. G. Bateson. |
| 250 ## - EDITION STATEMENT |
| Edition statement |
Sixth edition. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
| Place of production, publication, distribution, manufacture |
Boston, MA : |
| Name of producer, publisher, distributor, manufacturer |
Cengage Learning, |
| Date of production, publication, distribution, manufacture, or copyright notice |
c2024. |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
xv, 352 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
26 cm |
| 336 ## - |
| -- |
text |
| -- |
txt |
| -- |
rdacontent |
| 337 ## - |
| -- |
unmediated |
| -- |
n |
| -- |
rdamedia |
| 338 ## - |
| -- |
volume |
| -- |
nc |
| -- |
rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 526 ## - STUDY PROGRAM INFORMATION NOTE |
| Classification |
Natural Science and Mathematics |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Service industries |
| General subdivision |
Marketing. |
|
| Topical term or geographic name entry element |
Service industries |
| General subdivision |
Marketing. |
| Source of heading or term |
fast |
| Authority record control number or standard number |
(OCoLC)fst01113447 |
|
| Topical term or geographic name entry element |
Dienstleistung |
| Source of heading or term |
gnd |
|
| Topical term or geographic name entry element |
Marketing |
| Source of heading or term |
gnd |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
| Personal name |
Bateson, John E. G., |
| Relator term |
author. |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
| a |
7 |
| b |
cbc |
| c |
copycat |
| d |
3 |
| e |
ncip |
| f |
20 |
| g |
y-gencatlg |
| 942 ## - ADDED ENTRY ELEMENTS |
| Source of classification or shelving scheme |
|
| Item type |
Book |