How to manage the IT helpdesk : a guide for user support and call centre managers Bruton, Noel.

Publisher: Butterworth-Heinemann. ; 2002Edition: Second editionDescription: xxiv, 347 pagesISBN: 0-7506-4901-1DDC classification: GS 658.4038 B83h 2002
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Item type Current location Home library Collection Call number Status Date due Barcode Item holds
Book Book Sibalom
Sibalom
MGS 		Main-Graduate Library GS 658.4038 B83h 2002 (Browse shelf) Available UAMAIN 28417
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600 Technology (App Sciences)

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