Service management : operations, strategy, information technology / Sanjeev Bordoloi, James A. Fitzsimmons,Mona J. Fitzsimmon.
By: Bordoloi, Sanjeev [author.]
Contributor(s): Fitzsimmons, James A [author.] | Fitzsimmons, Mona J [author.]
Language: English Publisher: New York, NY : McGraw Hill Education, c2023Edition: Tenth editionDescription: xix, 524 pages : illustrations ; 28 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 978-1-265-07553-8; 1265075530Subject(s): Service industries -- ManagementDDC classification: 658 B729 2023 LOC classification: HD9980.5 | .F549 2023Summary: "Services touch the lives of every person in this country every day: food services, communication services, and emergency services, to name only a few. Our welfare and the welfare of our economy now are based on services. The activities of manufacturing and agriculture always will be necessary, but we can eat only so much food and we can use only so many goods. Services, however, are largely experiential, and we always will have a limitless appetite for them"-- Provided by publisher.| Item type | Current location | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
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Book
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Sibalom | Sibalom MCIR | Main-Circulation | 658 B729 2023 (Browse shelf) | Available | UAMAIN 35695 |
Includes index.
"Services touch the lives of every person in this country every day: food services, communication services, and emergency services, to name only a few. Our welfare and the welfare of our economy now are based on services. The activities of manufacturing and agriculture always will be necessary, but we can eat only so much food and we can use only so many goods. Services, however, are largely experiential, and we always will have a limitless appetite for them"-- Provided by publisher.
600-699 Technology (Applied Sciences)
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