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Service management: operations, strategy, information technology Fitzsimmons, James A.

Edition: Third edition.Publisher: Irwin/McGraw-Hill. ; 2001Availability: Items available for loan: Sibalom [Call number: 658 F58s 2001] (1).

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Service management: operations, strategy, information technology Fitzsimmons, James A.

Edition: Sixth edition.Publisher: McGraw-Hill. ; 2008Availability: Items available for loan: Sibalom [Call number: GS 658 F548 2008] (1).

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Service management: operations, strategy, information technology Fitzsimmons, James A.

Edition: Sixth edition.Publisher: McGraw-Hill. ; 2008Availability: Items available for loan: Sibalom [Call number: GS 658 F562 2008] (1).

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Service management : operations, strategy, information technology / Sanjeev Bordoloi, James A. Fitzsimmons,Mona J. Fitzsimmon.

by Bordoloi, Sanjeev [author.] | Fitzsimmons, James A [author.] | Fitzsimmons, Mona J [author.].

Edition: Tenth edition.Language: English Publisher: New York, NY : McGraw Hill Education, c2023Availability: Items available for loan: Sibalom [Call number: 658 B729 2023] (1).

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