How to manage the IT helpdesk : a guide for user support and call centre managers Bruton, Noel.
Publisher: Butterworth-Heinemann. ; 2002Edition: Second editionDescription: xxiv, 347 pagesISBN: 0-7506-4901-1DDC classification: GS 658.4038 B83h 2002| Item type | Current location | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
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Sibalom | Sibalom MGS | Main-Graduate Library | GS 658.4038 B83h 2002 (Browse shelf) | Available | UAMAIN 28417 |
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| GS 658.40355 W69b 1994 Business forecasting | GS 658.403550285554 W7462 2009 Business forecasting with forecastX | GS 658.4038 Ah8l 2002 Learning through knowledge management | GS 658.4038 B83h 2002 How to manage the IT helpdesk : a guide for user support and call centre managers | GS 658.4038 Ob1m 2005 Management information systems | GS 658.4038 R28e 2000 The effective measurement and management of IT costs and benefits. | GS 658.4038 S228 2017 Operation and research for business management |
600 Technology (App Sciences)
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